Technical training & support

A machine is only as good as the team running it. Every LTSS system ships with training built in.

The process

How our support works

Site Inspection

We review your floor space, power, air and extraction needs before delivery.

Installation & Debugging

Our engineers commission the machine on site and validate it on your parts.

Operator Training

Hands-on training covering laser safety, machine operation and EZCAD software.

Maintenance & Repair

Routine maintenance guidance plus rapid response when something needs attention.

Training

Complete operational training, at no extra cost

To ensure the efficient and safe use of your equipment, we provide a complete operational training programme. It is designed to familiarise your operator with the machine through demonstrations and hands-on practice.

Our trainers cover the sequence of operation, the sub-systems and their functions, then move to practical technical operation based on that knowledge. The goal is simple: increase the process efficiency of your machine and make your team genuinely self-sufficient.

✓ Laser safety and protective practice
✓ Machine operation and daily maintenance
✓ Software training (EZCAD and equivalents)
✓ Troubleshooting the most common faults

Operator training on a laser welding machine

Ongoing

Timely service, for the life of the machine

Rapid Response

We take customer queries seriously and commit to responding at the earliest, by phone, video call or on site.

Trained Engineers

Professionally trained engineers provide technical support through any accessible means, wherever you are.

Preventive Checks

Periodic technical inspection and routine maintenance to catch problems before they stop your line.